The care your users deserve
Make a difference with Scale Team. A dedicated team that carries your values empowered by technology and a strong knowledge of Customer care's best practises.
Human first
Have you ever had a passionate conversation with an algorithm?...Neither have we !
We believe that creating game-changing customer journey mainly relies on the people involved. Reputation and revenue growing depends on them.
Unity, integrity and respect are the main values we believe in when recruiting the best talents in our field.
All your channels & tools
We design, deliver and optimize the best Customer care experience adapted to your needs : voice, chat, mail, social media and more. We support all your tools and softwares.
Flexible and scalable
We provide real-time data and KPIs, partnering with you to deliver rapid growth : no set-up fees and no minimum volume.
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Here to help
As entrepreneurs, we know how difficult it is to find reliable and long-termist partners. We aim at being agile and ready to adapt so we can grow together.